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Privacy Policy
1. GENERAL INFORMATION
- This policy applies to the Website, operating at url: www.whiteoak.com.pl
- The operator of the service and the Administrator of the personal data is: Jakub Kozłowski, Chałupnicza 48/4 51-503 Wrocław
- Operator’s email contact address: kontakt@whiteoak.com.pl
- The Operator is the Administrator of your personal data with respect to the data you voluntarily provide on the Website.
- The Service uses personal data for the following purposes:
- Handling inquiries via form
- Preparation, packaging, shipping of goods
- Implementation of ordered services
- Presentation of an offer or information
- The service performs functions of obtaining information about users and their behavior in the following ways:
- Through voluntarily entered data in the forms, which are entered into the Operator’s systems.
- By storing cookies (so-called “cookies”) on end devices.
2. SELECTED DATA PROTECTION METHODS USED BY THE OPERATOR
- The login and personal data entry sites are protected in the transmission layer (SSL certificate). This ensures that the personal and login data entered on the site are encrypted on the user’s computer and can only be read on the target server.
- Personal data stored in the database is encrypted in such a way that only those holding the Operator key can read it. This protects the data in case the database is stolen from the server.
- User passwords are stored in hashed form. The hash function works one-way – it is not possible to reverse its operation, which is now the modern standard for storing user passwords.
- The operator periodically changes his administrative passwords.
- In order to protect the data, the Operator regularly makes security copies.
- An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of software components.
3. HOSTING
- The service is hosted (technically maintained) on the provider’s server: OVH
4. YOUR RIGHTS AND ADDITIONAL INFORMATION ABOUT HOW YOUR DATA WILL BE USED.
- In certain situations, the Administrator has the right to transfer your personal data to other recipients, if this is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such groups of recipients:
- hosting company on a trust basis
- couriers
- postal operators
- banks
- payment operators
- operators of online chat solutions
- authorized employees and associates who use the data to fulfill the purpose of the site
- companies, providing marketing services to the Administrator
- Your personal data processed by the Administrator for no longer than it is necessary to perform related activities specified by separate regulations (e.g. on accounting). With regard to marketing data, data will not be processed for longer than 3 years.
- You have the right to request from the Administrator:
- Access to personal data concerning you,
- their correction,
- removals,
- processing restrictions,
- and data portability.
- You have the right to object, with respect to the processing indicated in 3.3 c), to the processing of personal data for the purpose of carrying out the legitimate interests pursued by the Controller, including profiling, with the right to object not being exercisable if there are valid legitimate grounds for the processing, overriding your interests, rights and freedoms, in particular the establishment, assertion or defense of claims.
- The Administrator’s actions may be complained about to the President of the Office for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw.
- Provision of personal data is voluntary, but necessary to operate the Service.
- Automated decision-making, including profiling for the purpose of providing services under the concluded agreement and for the purpose of direct marketing by the Administrator, may be undertaken in relation to you.
- Personal data is not transferred from third countries in terms of data protection regulations. This means that we do not send them outside the European Union.
5. INFORMATION ON FORMS
- The service collects information voluntarily provided by the user, including personal information, if provided.
- The service can save information about the connection parameters (time stamp, IP address).
- The site, in some cases, may record information to facilitate the association of the data in the form with the e-mail address of the user filling out the form. In this case, the user’s e-mail address appears inside the url of the page containing the form.
- The data provided in the form is processed for the purpose resulting from the function of the specific form, e.g. to perform the process of service request or business contact, registration of services, etc. Each time the context and description of the form clearly informs what it is used for.
6. SITE ADMINISTRATOR LOGS
User behavior information on the site may be subject to logging. This data is used to administer the site.
7. MARKETING TECHNIQUES CONDUCTED ON THE ONLINE STORE
- The operator uses statistical analysis of website traffic, through Google Analytics (Google Inc., based in the USA). The operator does not transmit personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s terminal device. Regarding the information about user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the following tool: https://www.google.com/ads/preferences/
- The Operator uses remarketing techniques to tailor advertising messages to the user’s behavior on the site, which may give the illusion that the user’s personal information is being used to track the user, but in practice no personal information is transferred from the Operator to the advertising operators. A technological prerequisite for such activities is that cookies are enabled.
- The operator uses the Facebook pixel. This technology causes Facebook (Facebook Inc. based in the USA) to know that a person registered with it is using the Service. In this case, it relies on data in relation to which it is itself an administrator; the Operator does not transfer any additional personal data from itself to Facebook. The service is based on the use of cookies on the user’s terminal device.
- The operator uses a solution that studies user behavior by creating heat maps and recording behavior on the site. This information is anonymized before it is sent to the service operator so that the operator does not know which individual it relates to. In particular, typed passwords and other personal information are not recorded.
- The Operator uses a solution that automates the operation of the Website with respect to users, e.g., that can send an email to a user after visiting a particular subpage, provided that the user has agreed to receive commercial correspondence from the Operator.
8. INFORMATION ABOUT COOKIES
- The website uses cookies.
- Cookies (so-called “cookies”) are IT data, in particular text files, which are stored in the Service User’s terminal equipment and are intended for use on the Service’s websites. Cookies usually contain the name of the website from which they originate, the time they are stored on the terminal equipment and a unique number.
- The entity placing cookies on the Service User’s terminal equipment and accessing them is the Service operator.
- Cookies are used for the following purposes:
- maintaining the session of the Service user (after logging in), thanks to which the user does not have to re-enter his/her login and password on each sub-page of the Service;
- to achieve the objectives set forth above under “Important marketing techniques.”
- The Service uses two main types of cookies: “session” (session cookies) and “permanent” (persistent cookies). “Session” cookies are temporary files that are stored on the User’s terminal equipment until the User logs out, leaves the website or shuts down the software (web browser). “Permanent” cookies are stored on the User’s end device for the time specified in the parameters of the cookies or until they are deleted by the User.
- Web browsing software (Internet browser) usually allows the storage of cookies on the User’s terminal device by default. Users of the Website may change their settings in this regard. The Internet browser makes it possible to delete cookies. It is also possible to automatically block cookies Detailed information on this subject is contained in the help or documentation of the Internet browser.
- Restrictions on the use of cookies may affect some of the functionality available on the Website.
- Cookies placed in the Service User’s terminal equipment may also be used by entities cooperating with the Service Operator, in particular this concerns companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).
(A) COOKIES NEEDED (ALL SITE VISITS):
cfduid: It is used in our Cloud CDN to identify individual customers behind a common IP address and apply security settings for each customer. See more information on privacy here: CloudFlare Privacy Policy.
PHPSESSID: To identify a unique session on the site.
B) ESSENTIAL COOKIES (ADDITIONAL FOR LOGGING IN CUSTOMERS):
wp-auth: Used by WordPress for authentication of logged-in users, password authentication and user verification.
wordpress_logged_in_ {hash}: Used by WordPress for logged-in user authentication, password authentication and user verification.
wordpress_test_cookie Used by WordPress to ensure that cookies work properly.
wp-settings- [UID]: WordPress sets several cookies wp-settings- [UID]. The number at the end is the individual user ID from the user database table. It is used to customize the view of the admin interface, as well as the main interface of the site.
wp-settings- [UID]: WordPress also sets some cookies wp-settings- {time} – [UID]. The number at the end is the individual user ID from the user database table. It is used to customize the admin interface view and also the main site interface.
9. MANAGING COOKIES – HOW TO GIVE AND WITHDRAW CONSENT TO COOKIES IN PRACTICE.
- If you do not wish to receive cookies, you can change your browser settings. We stipulate that disabling cookies necessary for authentication processes, security, maintenance of user preferences may hinder, and in extreme cases may prevent the use of websites
- To manage your cookie settings, select the web browser you are using from the list below and follow the instructions:
- Mobile devices:
Who we are
Our website address is: https://whiteoak.com.pl.
What personal information we collect and why we collect it
Comments
When a site visitor leaves a comment, we collect the data visible in the comment form, as well as the visitor’s IP address and browser signature as an aid to spam detection.
An anonymized string created from your email address (the so-called hash) can be sent to the Gravatar service to verify that you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture is publicly visible in the context of your comment.
Media
If you are a registered user and upload images to the site, you should avoid uploading images with EXIF location tags. Visitors to the site can download and read full location data from images on the site.
Contact forms
Cookies
If you leave a comment on our site, you will be able to choose to save your name, email address and website address in cookies, so that when you write further comments, the above information will already be conveniently filled in. These cookies expire after one year.
If you have an account and log in to this site, we will create a temporary cookie for the purpose of verifying that your browser accepts cookies. This cookie does not contain any personal information and will be discarded when you close your browser.
When you log in, we additionally create several cookies needed to save your login information and selected screen options. Login cookies expire after two days, and screen options after a year. If you check the “Remember me” option, the login will expire after two weeks. If you log out of your account, your login cookies will be deleted.
If you modify or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data, simply pointing to the ID of the article just edited. It expires after 1 day.
Embedded content from other sites
Articles on this site may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves analogously to how if a user visited a specific site directly.
Sites may collect information about you, use cookies, attach additional third-party tracking systems, and monitor your interactions with embedded material, including tracking your interactions with embedded material if you have an account and are logged into that site.
Analysis of statistics
With whom we share data
How long we keep your data
If you leave a comment, its content and metadata will be stored indefinitely. As a result, we are able to recognize and approve subsequent comments automatically, without sending them for moderation each time.
For users who have registered on our website (if any), we also store personal information entered in the profile. Any user can review, correct, or delete his or her personal information at any time (except for the username, which cannot be changed). Site administrators can also view and modify this information.
What rights do you have to your data
If you have a user account or have added comments on this site, you may request a file with an exported set of your personal information in our possession, including all of that provided by you. You can also request that we delete all of your personal information in our possession. This does not apply to any data that we are obliged to retain for administrative, legal or security reasons.
Where we send the data
Visitor comments can be checked by an automated spam detection service.